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All FAQ

What is the minimum age requirement to rent a car?

The minimum age is typically 18 years old; however, certain vehicle categories may require drivers to be 21 or 25. Check with us for exact details.


Which documents do I need to provide?

You’ll need a valid driver’s license (held for at least 1 year), a passport or national ID, and a valid credit or debit card for payment and the security deposit.


Is insurance included in the rental price?

We include basic insurance with a deductible in most rentals. Additional coverage (such as Collision Damage Waiver) can be purchased to reduce or remove your deductible.


How does the fuel policy work?

We generally operate a full-to-full policy: the car is provided with a full tank, and you return it with a full tank. If you return it partially filled, refueling charges may apply.


Can I add additional drivers?

Yes. Additional drivers must meet the same age and license requirements and must be listed on the rental agreement. Extra fees may apply depending on our policy.


What if I need to cancel or modify my reservation?

Cancellation and modification policies vary based on your booking terms. Contact us as soon as possible if your plans change, and we’ll do our best to assist.